Contact information

Contact Information

For general inquiries, order tracking, returns, refunds, or after-sales support, please contact us through our official customer service email:

Customer Support Email: chicorita2026@outlook.com

This is the only official communication channel for customer support requests. To help us assist you efficiently, please include your full name, order number, and a clear description of your request.

For claims involving damaged, defective, or incorrect items, customers must provide a complete unboxing video showing the unopened package, shipping label, and the condition of the product immediately after opening. This evidence is required for us to review and process the claim properly.